Returns Policy

Hassle-Free Returns for Your Peace of Mind

At Kelaxon Dry Fruits, customer satisfaction is our priority. If you’re not satisfied with your purchase, our Returns Policy ensures a smooth process.

Eligibility for Returns

• Returns are accepted for unused, unopened products in their original packaging.
• Return requests must be initiated within 14 days of receiving your order.

How to Initiate a Return

1. Contact our customer support team with your order details and reason for the return.
2. Once approved, you will receive instructions for returning the product.

Refund Policy

• Refunds are processed within 7 business days after the returned item is received and inspected.
• Shipping fees are non-refundable unless the return is due to our error or a defective product.

Non-Refundable Items

• Perishable products, such as opened dry fruits or snacks.
• Customized or bulk orders, unless defective or damaged.

Damaged or Incorrect Products

If you receive a damaged or incorrect product, contact us within 48 hours with photos and details. We will arrange for a replacement or refund at no extra cost.

We are here to ensure your experience with Kelaxon Dry Fruits is nothing short of exceptional.